Tips for Retailers

[TheMightyEddy]

I agree with number 1 as whenever i go into a store, i always want to know if the employee can help me or not. if not, then i might not go with them.

[pizzaz007]

You have shared nice retailers tips. Online approach is little bit different. You have to show your side in best designing style or in rich and comfortable text format insure your qualities.

[AnonaMoss]

This is similar to what I learned working for a UPS Store. Make the customer feel as though you're an expert in the trade (which we essentially are), and it helps them make a better choice (often better for the business as well).

Very good tip. It makes people more comfortable and confident in the company.

[SomePocketMoney]

Those are nice tips that you've provided. I'll go ahead and add a tip for retail outlet owners as well regarding sales.

It's called impulse buying. Set certain products in places near the entrance that you have on sale or with a promotion of some sort. This should help increase the sales of those specific items. If the item doesn't seem to be moving, then slowly transition to a new one until you figure out what items sell as impulse buyers come in and which ones do not.

Keep in mind, don't have too much up there because then it will make your outlet look cluttered and it would defeat the whole purpose of this type of sales.

[AnonaMoss]

I think tending to your customer requires a delicate balance. Being to attentive annoy a lot of people, and some may even think you're trying to stick around so closely because you think they are going to steal. Not being attentive enough, just leaves a bad taste in people's mouths and they'll probably never come back. Lack of service is usually the first complaint.

[livvi]

I think this advice can be adapted and applied to pretty much any business - good info - thanks for the post DavDav.

[FlipKup]

That is all well and good, but is definitely easier said than done. Not all employees are going to be eager to step up to a customer and pitch every time, and not every customer is going to be ecstatic to be catered to (I know, that's weird isn't it?). I think that customer service is a flexible, adaptive thing - no customer has the same exact idea of great customer service, it is simply up to us to feel them out and create that great experience for them.

[Niamh Allan]

Retail providers have to constantly engage with their customers through any telecommunication method.

[even]

the first one. consumers needs help if they dont they will just send you away. no need for introduction and all they will just be pissed. -secretstaff.com

[tom.b]

Hello everyone,

If anyone is interested in registering an idea to get a small grant for your business check out RAPTOR SME, seems great if like me you are in the early days of starting your own retail business. The deadline I have just seen is the 30th of September. It seems useful, even if you don't get a grant there is loads of business information specifically for the retail industry (and transport) if that helps anyone!