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I think it isn't wrong to take advice from your employees. After all, they are your partner and tools in your business. Most of the time, they are the ones who are dealing with the customers and they are also the ones who hear feedbacks from customers so they may know something that you don't.
I would take the suggestions of employees to heart, especially those who are in the front-line and get face time with the customers. What would we lose if we look into the suggestions, check on them and see if they are viable. When I was working, I made a lot of suggestions. Sad, some of them were not heard because it really depended on the boss. I had some bosses who refused to listen, some who did listen and even some who claimed my suggestions as theirs LOL I guess the suggestions I gave must have been really good for them to claim it as their own...
I work in the Theatre but I think the same principles apply. My actors and stage crew often give me many great ideas for a production and I try to listen to everything they have to say. Often, their ideas end up being better than expected. Employees are at ground zero of the workforce. They see everything going on around them and they often are tuned into every problem a business has. It stands to reason that at least some of them have good ideas about how to fix those problems.
Depends on what kind of advice the employees are providing and how they are seen in the company. For example, if the person just started they may want to make the place more like their old jobs. However, if they have been around for a while and have interacted with the customers for a while then they may have some credible advice to provide.
I definitely agree that as bosses, we should gather and go through any advice that employees have, especially if you're into sales and retailing. They are the ones who are in direct contact with your customers, serving them, knowing their needs and ultimately seeing what they actually buy. Hence, your employees are the ones with the most accurate information about how your business is doing and how it should be steered. Gathering sales information from them about what's selling and what's not would allow you to maximise your profits on popular products and cut down on piling inventories. Knowing what's popular with your customers but you do not have them would allow you to bring in stock to satisfy demand, holding back your customers. Employees are a wealth of information and I really believe that ignoring them is equivalent to driving a car without a steering wheel!
Of course! They are the ones that your business depends on after all, next to customers of courseTheir opinion always matters because if an employee isn't happy then your business suffers as they won't work as hard. Of course the boss should always have the final say but its nice to get an employees opinion. They usually can supply the best suggestions as they are the ones usually doing most of the work
That is a good point. Encourage them to learn the business and when they are experienced you can casually ask an employee "hey, what do you think about such and so?". It sounds like a plan to me.Originally Posted by Isabellas2007
Advice? no
Suggestions, yes.
I'm all for listening to what my people have to say. You never know, sometimes what they say IS very worthwhile and can help you. But I never let it go as far as letting their words vastly alter anything I'm already doing.
I don't have employees but if I did I would most definitely encourage them to give me feedback. One of the most important parts of a business is the employees and their opinions and views are important. Just because you listen to their advice doesn't mean you have to take it but I believe they can be a invaluable resource.
It wouldn't hurt if I did just because I may be over them does not mean that I am above their ideas. Who knows, they might actually have good advice!
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